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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">managementscience</journal-id><journal-title-group><journal-title xml:lang="ru">Управленческие науки / Management Sciences</journal-title><trans-title-group xml:lang="en"><trans-title>Management Sciences</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2304-022X</issn><issn pub-type="epub">2618-9941</issn><publisher><publisher-name>Financial University under The Government of Russian Federation</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.26794/2404-022X-2020-10-2-6-21</article-id><article-id custom-type="elpub" pub-id-type="custom">managementscience-260</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ТЕОРИЯ И ПРАКТИКА УПРАВЛЕНИЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>THEORY AND PRACTICE OF MANAGEMENT</subject></subj-group></article-categories><title-group><article-title>Совершенствование управления эффективностью налоговой службы</article-title><trans-title-group xml:lang="en"><trans-title>Improvement of Tax Service Efficiency Management</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-9099-9847</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Борщевский</surname><given-names>Г. А.</given-names></name><name name-style="western" xml:lang="en"><surname>Borshchevskii</surname><given-names>G. A.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Георгий Александрович Борщевский — доктор политических наук, доцент</p><p>Москва</p></bio><bio xml:lang="en"><p>Georgii A. Borshchevskii — Dr. Sci. (Pol.), Associate Professor</p><p>Moscow</p></bio><email xlink:type="simple">ga.borshchevskiy@igsu.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Российская академия народного хозяйства и государственной службы при Президенте Российской Федерации (РАНХиГС)</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Russian Presidential Academy of National Economy and Public Administration (RANEPA)</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2020</year></pub-date><pub-date pub-type="epub"><day>13</day><month>07</month><year>2020</year></pub-date><volume>10</volume><issue>2</issue><fpage>6</fpage><lpage>21</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Борщевский Г.А., 2020</copyright-statement><copyright-year>2020</copyright-year><copyright-holder xml:lang="ru">Борщевский Г.А.</copyright-holder><copyright-holder xml:lang="en">Borshchevskii G.A.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://managementscience.fa.ru/jour/article/view/260">https://managementscience.fa.ru/jour/article/view/260</self-uri><abstract><p>Статья посвящена оценке эффективности налоговой службы России на фоне процессов развития налоговой системы в 1991–2018 гг. Использованы методы: количественные (факторный анализ, эконометрические и экономико-статистические методы, контент-анализ нормативных правовых актов, табличные и графические методы визуализации, мониторинг показателей деятельности налоговых органов) и качественные (сравнительно-правовой и сравнительно-исторический анализ). Предложена методика оценки развития налоговой службы; методика протестирована на статистических данных, рассчитаны соответствующие индексы; составлена хронология ключевых событий развития налоговой системы и налоговой службы в РФ. Выявлено статистическое соответствие индексов развития налоговой службы и налоговой системы; рассогласование динамики индексов в 2014–2018 гг. вызвано посткризисным замедлением экономического роста и негативными тенденциями в государственном регулировании. Выявленные закономерности можно использовать для оценки эффективности и реформирования службы в налоговых органах.</p></abstract><trans-abstract xml:lang="en"><p>Purpose of the paper is to assess the effectiveness of the Russian tax system in comparison with the development of public service in tax authorities. We use both quantitative methods (e.g. factor analysis, principal component analysis, economic and statistical methods, econometrics, content analysis of legal acts, tabular and graphical visualization, monitoring of tax authorities’ performance indicators) and qualitative methods (comparative legal and comparative historical analysis). The main research results: we proposed a comprehensive methodology for assessing the development of the tax system and service of the Russian Federation in 1991–2018; we have tested this methodology on statistical data and calculated the indices; compiled a chronology of key events in the tax system and tax authorities development of the Russian Federation. We conclude the high degree of statistical compliance of the tax system development indices and the tax service indices. Mismatch in the dynamics of the development of the tax system and tax service in the recent period of 2014–2018 caused by both the post-crisis slowdown in economic growth and negative trends in government regulation (the emergence of new taxes, increased tax burden on businesses etc.). Identified patterns can be used to assess the effectiveness and reform of service in the tax authorities.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>государственная служба</kwd><kwd>налоговая служба</kwd><kwd>налоговые органы</kwd><kwd>налоговая система</kwd><kwd>реформирование</kwd><kwd>эффективность</kwd></kwd-group><kwd-group xml:lang="en"><kwd>public service</kwd><kwd>tax service</kwd><kwd>tax authorities</kwd><kwd>tax system</kwd><kwd>reform</kwd><kwd>efficiency</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Хафизова А.Р. Показатели оценки эффективности деятельности налоговых органов: обзор существующих подходов. Финансы и кредит. 2012;(31):18–24.</mixed-citation><mixed-citation xml:lang="en">Hafizova A.R. Performance indicators for tax authorities: A review of existing approaches. Finansy i kredit = Finance and Credit. 2012;(31):18–24. 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