Approaches to Implementing a Knowledge Management System: The Case of United Engine Corporation JSC

This study aims to identify the key factors behind the successful implementation of a Knowledge Management System (KMS) based on the experience of United Engine Corporation JSC (UEC JSC), and to develop practical recommendations for introducing KMS at Russian high-tech industrial enterprises. The relevance of this research lies in the growing importance of knowledge, experience, and information in today’s market economy. The lack of a structured knowledge management system highlights the need for effective tools to foster a knowledge-sharing culture, as well as for mechanisms to locate, store, and distribute knowledge within an organization. The study employed a methodology based on the analysis of international and domestic academic literature, reviews of media materials, and an in-depth examination of UEC’s internal practices. Key features of the corporation’s knowledge management approach were identified, which, while grounded in widely accepted principles, are tailored to the specific operational context of the company. Particular emphasis was placed on the implementation of innovative knowledge management tools designed to enhance the efficiency of the company’s information resources. The findings indicate that the success of KMS implementation at UEC results from the combined use of traditional approaches — adapted to the organization’s specific needs — and modern technologies. The proposed solutions may serve as a foundation for other Russian enterprises seeking to design and implement their own KMS. The UEC case demonstrates that optimizing knowledge management processes can significantly improve an organization’s competitiveness. Thus, a knowledge management system becomes not only a tool for increasing internal process efficiency but also a strategic asset in the modern economic environment.

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